FAQ'S

How long does it take to ship and order?  Orders are shipped within 1-3 days.

How do I know if my order was place correctly?  You should have received an order confirmation email within minutes of placing your order. Please check your spam folder before you contact us.

Will I be able to track my order?  Yes, You will receive a shipping confirmation email once your parcel is on its way to you. If there is a delay you will hear from us via email.

Can I have a discount code applied after I have placed my order? Yes, we can add a discount after to your order, just CONTACT US  right after you place your order.

What is your coupon's policy?  Coupons are not valid on already discounted items nor can be combined.

What is your return policy? We’re so confident you’ll love the pieces we carry, we provide a 100% Satisfaction Guarantee.  Head over to our RETURN POLICY  for more detail information about returns.

Does adding an item to my bag reserved it?  No, nothing in your basket is reserved.

Can I make changes or cancel my order?
You can make changes or cancel your order for a full refund anytime before your order is shipped by emailing us at hello@nectarinekids.com

Do you have a Brand Ambassador program? Yes, If you're interested in our Brand Ambassador Program, click HERE  to apply. 

My question is not listed here!
Oops! We thought we covered everything here ;-) Reach out to us at hello@nectarinekids.com. We will be happy to answer any questions you have.